DATA UNIVERSEDescripción detallada del cursoDetailed course description
Contenido en inglés, el idioma en que se imparte el curso.Content in English, the language the course is taught in.
Using AI tools like ChatGPT is a good start. But knowing how to design complete, end-to-end automated workflows is what actually transforms how a business operates. This course teaches you exactly that, with no coding, no technical background, and no jargon.
You will learn what an agentic workflow is in plain business language: how it differs from a simple prompt, what its core components are, and how to structure it so that the right tasks go to the right actor; whether that is an AI agent, a human, or an automated system.
From there, you will explore three powerful control patterns that make agent workflows reliable and auditable: Plan-Execute-Verify, Audit & Self-Review, and Multi-View. These patterns give you a practical toolkit for designing workflows that are not just functional, but safe and controllable.
Qué aprenderás en este cursoWhat you'll learn in this course
A quién va dirigidoWho this course is for
- Any professional who has started using AI tools like ChatGPT and wants to take the next step by designing complete automated workflows around them.
- Entrepreneurs and business owners who want to systematically redesign their operations using AI agents to scale without proportionally increasing headcount.
- Business students and recent graduates who want to stand out by learning how to design AI-powered workflows before entering the job market.
- Junior professionals and analysts who want to go beyond using AI tools and start designing structured, end-to-end automated processes.
- Operations and process managers who need to map, evaluate, and improve business workflows by integrating AI agents into existing processes.
- Sales and marketing professionals who want to design automated workflows for account research, outreach, follow-up, and lead qualification.
Requisitos previosPrerequisites
- No technical or programming knowledge required. If you work in a business environment and want to design smarter AI-powered processes, this course is built for you.
Programa completo del cursoFull course curriculum
Contenido en inglés, el idioma en que se imparte el curso.Content in English, the language the course is taught in.
01From Prompts to Workflows: Why Agentic Design Matters3 claseslectures · 17m
- Why standalone prompts are no longer enough5m
- What an “agentic workflow” is in business language6m
- Quick examples: from a single task to an end‑to‑end process6m
02Anatomy of an Agentic Workflow3 claseslectures · 17m
- Key components: goal, inputs, steps, decisions, outputs6m
- Types of steps: human, agent, system (rules/data)6m
- Single‑agent vs multi‑agent workflows (business, non‑technical view)5m
03From Task List to Agentic Flow4 claseslectures · 37m
- Identifying candidate tasks in a real process8m
- Breaking down a complex task into chainable sub‑tasks10m
- Deciding what the agent does and what the human keeps doing10m
- Guided example: full design of a flow “incoming email → reply → CRM update”10m
04Conversation & Control Patterns for Agents4 claseslectures · 13m
- Plan‑Execute‑Verify pattern: how to structure the agent’s steps4m
- Audit & Self‑Review pattern: making the agent review its own work3m
- Multi‑View pattern: combining multiple perspectives before a decision3m
- How to represent these patterns in simple, business‑friendly diagrams3m
05Practice Test 1: Foundations, Anatomy & Design Patterns0 + 1 claseslectures
06Designing Workflows for Different Functions3 claseslectures · 18m
- Customer support: from incoming ticket to proposed resolution7m
- Sales and marketing: account research, outreach preparation, follow‑up5m
- Internal operations: data collection, checks, recurring reports5m
07Evaluating and Refining Your Agentic Workflow3 claseslectures · 12m
- Quality criteria: clarity, control, business value, risk4m
- How to simplify an overly complex flow without losing impact5m
- Mini checklist to review a workflow before moving to technical implementation3m
08Final Workshop: Design Your First Agentic Workflow4 claseslectures · 21m
- Choosing a real process from the learner’s work (guided slide template)5m
- Quick map: goal → steps → who (human/agent/system)6m
- Identifying control points and basic success metrics4m
- Next step: how to present the workflow to a technical team or your manager6m
09Practice Test 2: Application, Evaluation & Implementation0 + 1 claseslectures
10Role Play: Redirect an Ambitious Stakeholder0 + 1 claseslectures
11BONUS: AI Governance Toolkit1 claseslectures · 2m
- BONUS: AI Governance Toolkit2m
Preguntas frecuentes sobre este cursoFrequently asked questions about this course
¿En qué idioma está el curso?What language is the course in?
Se imparte íntegramente en inglés. Todo el material del curso está en ese idioma. Puedes comprobar en Udemy si hay subtítulos disponibles para tu idioma.It is taught entirely in English. All course material is in that language. You can check on Udemy whether subtitles are available for your language.
¿Qué nivel se necesita?What level is required?
Está catalogado como todos los niveles. Los requisitos publicados por el instructor están en la pestaña de visión general, en el idioma del curso.It is listed as all levels. The requirements published by the instructor are in the overview tab, in the course language.
¿Cuánto dura y qué incluye?How long is it and what is included?
2h 15m de vídeo en 25 clases repartidas en 11 secciones (2 tests, 1 role play), más el certificado de finalización de Udemy.2h 15m of video across 25 lectures in 11 sections (2 tests, 1 role play), plus the Udemy certificate of completion.
¿Cuánto tiempo tengo acceso?How long do I have access?
Acceso de por vida en Udemy, con las actualizaciones incluidas y garantía de devolución de 30 días según las políticas de Udemy.Lifetime access on Udemy, with updates included and a 30-day refund guarantee under Udemy policies.
¿Se puede contratar para un equipo o empresa?Can it be arranged for a team or company?
Sí. Impartimos formación in-company partiendo de este contenido, adaptada al sector y al nivel del equipo. Usa el botón de solicitar formación y te contamos opciones.Yes. We deliver in-company training based on this content, adapted to your sector and your team level. Use the request training button and we will walk you through the options.
Valoración de los alumnosStudent ratings
Las opiniones se gestionan y verifican en la plataforma Udemy. Puedes leerlas todas en la página del curso:Reviews are managed and verified on the Udemy platform. You can read them all on the course page: ver opiniones en Udemy →see reviews on Udemy →